I hope you are all happy and healthy. I am sure you are getting a little stir crazy cooped up in your homes.
I just want to take a moment and provide an update of our situation here at Pacific Motor Service. As we are an essential service and are responsible for keeping you all mobile, we are remaining open for as long as humanly possible.
In addition to our normal services we will be providing concierge service for clients who live within three miles. We will send a representative to pick up your vehicle and when the service is complete, we can process payment and deliver the vehicle back to your home. This will prevent the need for you to leave your home and unnecessarily risk exposure. We are able to serve only 8-10 vehicles per day in each of our shops, so if you are interested, please give us a call and schedule an appointment. In addition, I will attach a coupon for any services that may need to be completed.
As I stated in an earlier email, we are taking special care to insure sanitary service.
- All technicians wear a new pair of gloves for each vehicle the service
- We wipe down all vehicle driving areas before and after service
- We sterilize our work areas several times per day
- We are closing our waiting area to prevent protracted contact
For those of you who are new to us or maybe you just haven’t had the opportunity to spend much time discussing our purpose and why we do what we do, I’d like to share our story with you.
Pacific Motor Service is a family owned automotive maintenance and repair company with a focus on providing world class customer service for the Monterey Peninsula. We make maintaining and repairing your vehicle convenient, with online scheduling and shuttle service as well as providing free rental cars for major repairs. Our staff has technical expertise to diagnose and repair all major domestic, Japanese and European makes and models.
Pacific Motor Service emphasizes the importance of effective communication and client engagement. We have an exceptional capability to meet clients where they are; providing clear, articulate descriptions and explanations, we transform difficult to understand information into actionable knowledge. We also strive to bring out the best in our team, focusing on personal and professional development, resulting in a fundamentally leadership-oriented enterprise.
We pride ourselves in how we run our operation and sincerely feel like we are responsible to the Monterey Peninsula for keeping your vehicles safe and reliable.
Thank you and please stay safe!
Pacific Motor Service
Get In Touch
- Monday 9:00 AM - 5:00 PM
- Tuesday 9:00 AM - 5:00 PM
- Wednesday 9:00 AM - 5:00 PM
- Thursday 9:00 AM - 5:00 PM
- Friday 9:00 AM - 5:00 PM
- Saturday Open all day
- Sunday Open all day